Paulo Jordao Photography - BLOG

One year ago,  I wrote a post on my blog about how disapointed I was with prices and services of one specific airline company: http://paulopics.com/blog/2008/03/22/more-bad-news-about-spirit-airlines/

Now, one year latter, it is even worse. Not just that airline company, but almost all Airline Companies in US started using the same low standard quality services and with extra charges for everything.

I’ve wrote that post, because I was upset that Spirit Airlines had charged me $20 to bring my luggage on board. At the time, I argue that it was irrational and probably even illegal to do that. What would stop them to start charging for everything else, even to go to the restroom?

Today, I just saw on the NEWS that some airline companies started doing exactly that (charging to go to the restroom).

Do you still think that I was wrong complaining about that?

It will not take to long to them start charging for our caring-on luggage… you will see!!!

Good luck to all of us!!!

Every single day I am more and more surprised on how the “quality of services” in this country has been deteriorating. I love to read and suty about marketing and the effects on how it has been applied to successful business all over the world. I just don’t understand how we keep going lower and lower on this road of BAD SERVICES.

Yesterday, I was watching on CBS news a story about Jet Blue and other airline companies charging all kind of different fees, including luggage, food, soft drinks and even water. Can you imagine if you have to travel a 5 hours flight and you have to pay for your water? I had this problem few months ago, where I had to buy some water to drink with some medication. If I could have wait, I would. Even Football Stadiums, where they try to charge you as much as they can for their food and drinks, they still offer free water (water fountains).

We are not to far from been charged to go to the restroom inside the airplane. They were also showing how the Airline companies have been raising their prices up to almost 300%.

There are people that might react bad about this blog saying; “it’s the gas prices” - “if you don’t like it, just don’t travel” - “It’s Obama’s fault”…

The only question that I have for you today is…

HOW LOW CAN WE GO?

Today is a great day for me, I am flying to Las Vegas for our annual convention WPPI (Wedding & Portrait Photographers International). The only problem that I have is… SPIRIT AIRLINES. Oh gosh I don’t even know how I should start this post.

After the “circus” that Airports and Air Companies started doing here in America, I can say that it have taken away all the pleasure of flying. I know that they say that is because of security, blah, blah, blah. Than you have the huge lines, blah, blah, blah. Than, you can not bring liquid, blah, blah, blah. Than you have no food inside the airplane anymore.

But today I got the latest of I can qualify “lower quality company” in a modern world. I got my tikets and hotel confirmation, form TRAVELOCITY.com and haded to the airport. When I got here, the lady from SPIRIT AIRLINES told me that it would cost me extra $20.00 for my only bag that I was checking in. I was surprised that my medium bag would be that heavy. Than she told me that was not because of the weight. That was the new Policy ($20.00 per Bag).

Can you imagine that? Would you be OK if you were taking a taxi and the driver turned to you and charge for each bag or each person, etc?

I don’t know… Maybe it is just me, or it is just because I am still waiting my Flight here at Fort Lauderdale Airport.

But tell me… Am I wrong? What happened with quality and excellence of service?

Anyway… Get away from SPIRIT AIRLINES!!!